Privacy policy

Privacy Policy

Last updated: May 27, 2026

Vibe Card ("we", "us", or "our") operates this store and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

When you make a purchase or create an account, we collect:

Personal details: Name, email address, shipping/billing address, phone number
Payment information: Processed securely by a trusted third-party payment provider — we never store full card numbers
Device & browsing data: IP address, browser type, pages visited, referral source (via cookies)
Order history: Products purchased, order values, return requests

2. How We Use Your Information

Process and fulfill your orders
Send order confirmations, tracking updates, and support communications
Send promotional emails if you opt in (unsubscribe anytime)
Improve our website, products, and customer experience
Prevent fraud and comply with legal obligations
Run retargeting ads via Facebook Pixel and Google Ads

3. Cookies & Tracking

We use cookies for:

Essential cookies: Required for the shopping cart and checkout to function
Analytics cookies: Google Analytics to understand site usage
Marketing cookies: Facebook Pixel, Google Ads for remarketing purposes

You can control cookies via your browser settings. Blocking essential cookies may affect checkout functionality.

4. Sharing Your Information

We do not sell your personal data. We share it only with:

Shopify: Our e-commerce platform (see Shopify Privacy Policy)
Payment processors: our secure third-party payment provider
Shipping carriers: USPS, UPS, FedEx (name and address only)
Analytics & advertising: Google Analytics, Facebook (anonymized where possible)

5. Data Retention

We retain your order data for 7 years for accounting and legal purposes. You may request deletion of your account data by emailing us (subject to legal retention requirements).

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data ("right to be forgotten")
Opt out of marketing communications at any time
Lodge a complaint with your local data protection authority

To exercise these rights, email vibecartstore23@gmail.com.

7. Data Security

Our store is hosted on Shopify's PCI-DSS compliant infrastructure. All data is transmitted via SSL/TLS encryption. While we take commercially reasonable measures to protect your data, no system is 100% secure.

8. Children's Privacy

Our store is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us and we will delete it promptly.

9. California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to deletion, and the right to opt out of the sale of personal information (we do not sell personal information). Contact us to exercise these rights.