Refund & Return Policy
Refund & Return Policy
Effective Date: May 19, 2026
We stand behind the quality of our products. If you are not 100% satisfied, we offer a 180-Day Money-Back Guarantee.
180-Day Money-Back Guarantee
You may request a full refund within 180 days of your purchase date — no questions asked. Simply contact us and we will process your refund promptly.
Eligibility for Returns
- Items must be returned within 180 days of delivery
- Items should be in original or gently used condition
- Proof of purchase (order number or confirmation email) is required
How to Request a Refund
- Email us at support@fatburn.store with your order number and reason for return
- We will respond within 1–2 business days with return instructions
- Once we receive the returned item (or confirm eligibility), your refund will be processed within 3–5 business days
Refund Methods
Refunds are issued to the original payment method (credit/debit card, PayPal, etc.). Processing time may vary by bank or payment provider.
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, please email us with a photo within 7 days of delivery. We will send a replacement or issue a full refund at no cost to you.
Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrectly sent. We recommend using a trackable shipping method.
Non-Returnable Items
- Gift cards
- Items damaged due to misuse or improper care
Contact Us
Email: support@fatburn.store
Response time: 1–2 business days