Refund & Return Policy

Refund & Return Policy

Effective Date: May 19, 2026

We stand behind the quality of our products. If you are not 100% satisfied, we offer a 180-Day Money-Back Guarantee.

180-Day Money-Back Guarantee

You may request a full refund within 180 days of your purchase date — no questions asked. Simply contact us and we will process your refund promptly.

Eligibility for Returns

  • Items must be returned within 180 days of delivery
  • Items should be in original or gently used condition
  • Proof of purchase (order number or confirmation email) is required

How to Request a Refund

  1. Email us at support@fatburn.store with your order number and reason for return
  2. We will respond within 1–2 business days with return instructions
  3. Once we receive the returned item (or confirm eligibility), your refund will be processed within 3–5 business days

Refund Methods

Refunds are issued to the original payment method (credit/debit card, PayPal, etc.). Processing time may vary by bank or payment provider.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please email us with a photo within 7 days of delivery. We will send a replacement or issue a full refund at no cost to you.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrectly sent. We recommend using a trackable shipping method.

Non-Returnable Items

  • Gift cards
  • Items damaged due to misuse or improper care

Contact Us

Email: support@fatburn.store
Response time: 1–2 business days